Privacy Policy of 77v7

1. Introduction

77v7 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://77v7.org. We are committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.

By accessing or using the 77v7 platform — whether to play slots, bet on cricket, participate in live casino games, or use any other service — you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

2. Information We Collect

We collect information about you when you register an account, use our services, make transactions, contact our support team, or simply browse the 77v7 platform. The categories of personal data we may collect include the following:

Account & Identity Information

• Full name, date of birth, and nationality
• Email address, phone number, and residential address (including city and district in Bangladesh)
• Government-issued ID details for KYC verification (e.g., National ID, passport)
• Username and encrypted account password

Transaction & Financial Information

• Deposit and withdrawal records including amounts in BDT and timestamps
• Payment method identifiers (e.g., bKash mobile numbers, Nagad account references, Rocket account details)
• Wagering history, game session data, bet amounts, and outcomes

Technical & Usage Information

We automatically collect certain technical data when you visit 77v7, including your IP address, browser type and version, device type (mobile or desktop), operating system, referring URLs, pages visited, session duration, and general geographic location (at city level). This data is used for platform security, fraud prevention, and service improvement purposes.

3. How We Use Your Information

77v7 uses the personal data collected from you for a range of clearly defined purposes. We will only use your information for the purposes described below and will not process it in a manner incompatible with those purposes:

• To register and manage your player account, including identity verification and age checks (21+ requirement)
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods
• To provide and personalise the gaming experience, including cricket betting odds, slot recommendations, and live casino access
• To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities
• To send you important account notices, security alerts, and — where you have opted in — promotional offers and bonus communications
• To comply with applicable legal and regulatory obligations and to respond to lawful requests from competent authorities

4. Sharing of Your Information

77v7 does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited and controlled circumstances:

Service Providers & Partners

We work with carefully selected third-party service providers who assist us in operating the 77v7 platform — including payment processors (such as bKash, Nagad, and Rocket), game content suppliers, identity verification services, and customer support infrastructure providers. These partners are contractually bound to process your data only as instructed by 77v7 and in accordance with applicable data protection standards.

Legal & Regulatory Disclosure

We may be required to disclose your personal information to law enforcement agencies, regulatory authorities, or courts where we are legally obliged to do so. We will only disclose the minimum information necessary to satisfy such legal obligations and will, where permitted, notify you of such requests.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 77v7's assets, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.

5. Payment Data & Security

All financial transactions on the 77v7 platform — including deposits via bKash, Nagad, Rocket, and Upay, as well as card payments through Visa or Mastercard — are processed through encrypted, secure channels. We do not store full card numbers, CVV codes, or complete bKash/Nagad account PINs on our servers. Payment credentials are tokenised and handled exclusively by our certified payment gateway partners.

We employ SSL/TLS encryption across the entire 77v7 platform to ensure that your sensitive data is protected both in transit and at rest. Our security infrastructure is reviewed regularly to maintain the highest standards of player data protection.

6. Cookies & Tracking Technologies

77v7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your browser or device. We use the following types of cookies:

• Essential cookies — required for the platform to function correctly, including session management and security tokens
• Analytics cookies — help us understand how players interact with the 77v7 platform (e.g., which pages are visited most, where users drop off) so we can continuously improve
• Preference cookies — remember your settings and preferences such as language choice and display options

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the 77v7 platform, including login and account management.

7. Your Rights & Choices

As a player on the 77v7 platform, you hold meaningful rights over your personal data. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of access — request a copy of all personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data, subject to our legal retention obligations
• Right to restrict processing — ask us to temporarily halt the processing of your data in certain circumstances
• Right to object — object to the processing of your data for marketing or profiling purposes at any time

We will respond to all verified data rights requests within a reasonable timeframe. Where we are unable to fulfil a request (e.g., due to conflicting legal obligations), we will explain the reason clearly and in writing.

8. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide you with services. We will also retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable anti-money laundering or gaming regulations), resolve disputes, and enforce our agreements.

When your account is closed or your data is no longer required, we will securely delete or anonymise your personal data in accordance with our data retention schedule. Certain transaction records may be retained for a longer period where required by financial regulations.

9. Third-Party Links

The 77v7 platform may contain references to game providers and payment partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, bKash, Nagad, and Rocket. Where our platform displays content or integration points from these providers, please be aware that those providers operate under their own independent privacy policies. 77v7 is not responsible for the data practices of third-party providers and encourages you to review their privacy documentation independently.

10. Children's Privacy & Age Restriction

The 77v7 platform is strictly for adults aged 21 years and above. We do not knowingly collect, use, or store personal data from any person under the age of 21. Access to the platform by minors is expressly prohibited, and if you are under 21 years of age, you must not use or attempt to use this platform.

If we become aware that we have inadvertently collected personal data from an individual under 21 years of age, we will take immediate steps to delete such data from our records. If you believe that a person under 21 has accessed the 77v7 platform using your details or created an account, please contact us immediately at [email protected] so we can take appropriate action.

11. Changes to This Privacy Policy

77v7 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will notify you by posting a prominent notice on the 77v7 platform and, where appropriate, by sending you a direct notification via email. The date at the top of this policy indicates when it was last revised.

Your continued use of the 77v7 platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77v7 handles your personal data, our dedicated support team is available to assist you. We are committed to resolving any privacy-related enquiries promptly and transparently.

Our support team operates around the clock, 24 hours a day, 7 days a week, to ensure that players across Bangladesh — from Dhaka to Cox's Bazar — can reach us whenever they need to.

Email us at: [email protected]